CRM/
Credit Application

One application. Every lender. Signed once.

Buyers complete a single online credit application on your own website, sign the disclosures for each lender you work with, and Trove delivers a separate packet to every lender. No paper, no re-keying, no chasing signatures.

Joint applications
E-signed on your site
SSN and DOB encrypted
yourdealership.com/apply · Maria & Luis Lopez
Page 3 of 5 · EmploymentAutosaved
Applicant
Maria Lopez
Co-applicant
Luis Lopez
Employer
Baldwin County Schools
Monthly income
$5,400
Home
Lakeview 2860 · $142,900
Down payment
$14,000 · 10%
Prefilled from the CRMNo login requiredLink valid 14 days

From link to lender in one sitting

  1. 1

    Send the link

    Click Send to customer from the deal, copy the link, or let a stage automation email it the moment a deal reaches financing.

  2. 2

    Buyer applies

    The application opens on your website with no login. It prefills from the CRM, autosaves, and a rep can fill it in alongside the buyer.

  3. 3

    Sign once

    On submit, the application, Trove's consent-to-share page and every enabled lender's disclosure go out as one e-signature envelope.

  4. 4

    Lenders receive their packet

    Trove splits the signed packet so each lender gets only its own disclosure, emailed to its intake address with your rep copied.

The application

Everything a lender asks for, asked once

The five-page application covers the home and loan, land and down payment, and a full applicant profile. Repeating sections overflow onto supplement pages automatically so nothing is cut off.

  • Identity, residences, employers and employment gaps, other income, assets, debts and obligations
  • Joint applications with a toggle: the co-applicant prefills from the deal's second contact and signs as a second signer
  • Household expenses, demographics, a review step and a non-applicant spouse signature
  • Portal users can see where their application stands without calling
yourdealership.com/apply · Maria & Luis Lopez
Page 3 of 5 · EmploymentAutosaved
Applicant
Maria Lopez
Co-applicant
Luis Lopez
Employer
Baldwin County Schools
Monthly income
$5,400
Home
Lakeview 2860 · $142,900
Down payment
$14,000 · 10%
Prefilled from the CRMNo login requiredLink valid 14 days
Lender library

Your lenders, their disclosures, already mapped

Trove maintains a library of lender disclosure forms and keeps them current. Switch on the lenders you work with. Need one we do not have yet? Upload the PDF and we map the signature, date and checkbox boxes for you.

  • 21st Mortgage, Triad, CountryPlace, autoMHatic and Land Home Financial today, with more on request
  • Lenders that require it print your dealer number on the form automatically
  • Request a lender or Request update by uploading a PDF up to 16 MB
  • Each lender row on the deal tracks delivery status, attempts and errors, with one-click resend
CRM Admin · Lenders
21st Mortgage
Disclosure v3 · dealer # printed
On
Triad Financial Services
Disclosure v2
On
CountryPlace Mortgage
Disclosure v1 · retailer signature
On
Land Home Financial
Available in the library
Off
Request a lender
Upload the disclosure PDF, Trove maps the boxes
Signing and delivery

E-signature built in, packets delivered for you

Applicants sign in the same sitting they apply. Co-applicants and, where a lender requires it, your rep sign from an email. Once everyone has signed, the packet is split and delivered to each lender.

  • One envelope for the application, consent page and all lender disclosures
  • Sent to each lender's intake address with the rep copied, or from the rep's connected mailbox
  • Status on the deal card: with customer, in progress, ready to sign, signed, packet sent
  • Activity logged and notifications sent at every step
Deal · Credit application
Submitted by applicant
5-page application stamped to PDF
Signed in one sitting
Application + consent to share + 3 lender disclosures in a single envelope
Co-applicant signs from email
Rep countersigns where a lender requires it
Packet split and sent
21st Mortgage · Triad · CountryPlace each receive only their own disclosure, rep cc'd
21st · SentTriad · SentCountryPlace · Retrying

Built for sensitive data

Encrypted at rest

Social Security numbers and dates of birth are encrypted. The CRM only ever shows the last four digits.

Private links

Application links expire after 14 days, are never written to logs, and saves from the public form are rate-limited.

Rep-only documents

Credit application files are visible to reps only and are served through expiring secure file links.

On your domain

Buyers apply at yourdealership.com/apply, not a third-party portal, so trust and branding stay with you.

Automated hand-off

A stage automation can send the application link the instant a deal moves to financing.

Resend any time

If a lender's mailbox bounces, the row shows the error and a rep can resend without re-collecting anything.

Frequently asked questions

Make financing the easiest part of the sale.

Turn on your lenders in an afternoon and send your first application the same day.

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